Friday, July 25, 2008

Stuff happens

Depending on your location, delivery of today's paper to subscribers and stores was delayed several hours due to a mechanical problem in our mailroom.

Vacuum pump out of order. Inserting machine hobbled. Mailroom employees hand-inserting flyers and sections into a big Friday paper. Labor-intensive. Time-consuming.

How come these things seem to happen on the days when we have more than one or two inserts?

Whatever, it's the definition of a circulation nightmare.

The good news? Outside my window this morning I'm hearing people driving up to the front of the building, getting out of their cars, dropping quarters into the news rack and buying the Freeman. It's safe to say they had to go out of their way to get here.

Who says people don't want to buy a daily newspaper anymore?
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